[title size=”1″]Frequently Asked Questions[/title]


[toggle title=”What is compounding?”] Compounding is the creation of a pharmaceutical preparation – a drug – by a licensed pharmacist to meet the unique needs of an individual patient when commercially available drugs do not meet those needs. A patient may not be able to take the commercially available drug, or a patient may require a drug that is currently in shortage or discontinued, hence the medication can be compounded.
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[toggle title=”Is compounding safe?”] The U.S. Food and Drug Administration (FDA) has stated that compounded prescriptions are ethical and legal as long as they are prescribed by a licensed practitioner for a specific patient and are compounded by a licensed pharmacist.
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[toggle title=”Do you take insurance? “] We will attempt to bill your insurance- however some insurance companies will not accept a compound under your chosen plan. [/toggle]

[toggle title=”Can you compound for animals?”] Yes, we take care of many furry patients![/toggle]

[toggle title=”What kind of training do you have?”] All of our staff are trained through PCCA for compounding practices. We ensure our staff are tested regularly for proficiency and sterile technique. Many pharmacies compound but do not go through the rigorous training we have undertaken.[/toggle]

[toggle title=”Can you fill my regular prescription as well?”]We offer several prescription products that can be found at mass retail pharmacies. All we need is your insurance card for billing.[/toggle]

[toggle title=”Can you compound sterile injectibles?”] Yes, we have a clean room that is certified and follows USP 797 standards. The staff that work in the cleanroom are certified and have experience in sterile compounding processes[/toggle]

[toggle title=”I live outside Knoxville, can I still get my prescription?”] We offer shipping to anyone and will be happy to get your compound to you![/toggle]

[toggle title=”Can you compound for people in different states?”] That depends on the state you live in. We follow the board of pharmacy laws in each state and must make sure we abide by them. [/toggle]