Frequently Asked Questions

Where do you deliver?2019-05-11T15:52:14+00:00

Knox County, Anderson County, and certain areas of Loudon County.  Call us for more information regarding delivery dates and times.

What is USP 8002019-05-11T15:49:39+00:00

USP General Chapter <800> Hazardous Drugs—Handling in Healthcare SettingsUSP General Chapter <800> provides standards for safe handling of hazardous drugs to minimize the risk of exposure to healthcare personnel, patients and the environment

I live outside Knoxville, can I still get my prescription?2019-05-11T15:48:41+00:00

We offer shipping to anyone and will be happy to get your compound to you! We also offer many free delivery options. Call us for more details.

What kind of training do you have?2019-05-11T15:45:09+00:00

All of our staff are trained through PCCA for compounding practices. We ensure our staff are tested regularly for proficiency and sterile technique. Many pharmacies compound but do not go through the rigorous training we have undertaken. We have also undergone steps to make our pharmacy USP 800 compliant ready.

Do you take insurance?2019-05-11T15:43:43+00:00

We will attempt to bill your insurance- however some insurance companies will not accept a compound under your chosen plan.

Is compounding safe?2019-05-11T15:42:46+00:00

The U.S. Food and Drug Administration (FDA) has stated that compounded prescriptions are ethical and legal as long as they are prescribed by a licensed practitioner for a specific patient and are compounded by a licensed pharmacist.

What is compounding?2019-05-11T15:47:47+00:00

Compounding is the creation of a pharmaceutical preparation – a drug – by a licensed pharmacist to meet the unique needs of an individual patient when commercially available drugs do not meet those needs. A patient may not be able to take the commercially available drug, or a patient may require a drug that is currently in shortage or discontinued, hence the medication can be compounded.